Privacy Policy

1. Introduction

Welcome to SajiloMandu. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights.

2. Information We Collect

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:

• Identity Data: First name, last name, username, and profile picture (if provided).
• Contact Data: Email address and telephone number.
• Verification Data: Government ID and live selfie (only if you choose to verify your identity). This data is used solely for verification and is stored securely.
• Technical Data: Internet protocol (IP) address, browser type and version, time zone setting, and location (only if you grant permission for map services).

3. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• To register you as a new customer.
• To connect you with service providers or seekers via our chat system.
• To verify your identity to increase trust on the platform.
• To manage our relationship with you (e.g., notifying you about changes to our terms).

4. Google User Data

If you choose to login using Google ("Google Sign-In"), we access specific limited information to create your account:

• Email Address: Used as your unique identifier and for account recovery.
• Name: Used to display your profile name on the platform.
• Profile Picture: Used to set your default avatar.

We do not sell this data. It is used strictly for authentication and creating your user profile on SajiloMandu. We do not access your contacts, calendar, or Google Drive files.

5. Data Sharing & Disclosure

We do not share your personal data with third parties for marketing purposes. Your data may be shared in the following limited circumstances:

• With Other Users: Your public profile (Name, Avatar, Badges) is visible to other users. Your phone number is only visible if you explicitly enable it in Settings.
• Legal Requirements: If required by Nepali law or law enforcement agencies to prevent fraud or illegal activities.

6. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. In addition, we limit access to your personal data to those employees who have a business need to know.

7. Data Deletion (Your Rights)

You have the right to request the deletion of your personal data at any time.

How to delete your data:

1. Login to your account.
2. Go to Profile & Settings > Settings.
3. Click on the "Delete My Account" button.

This will permanently remove your account, listings, chat history, and all personal data from our servers.

8. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us:

Email: sajilomandu2025@gmail.com
Address: Kathmandu, Nepal